Support email
Business name
Lustria Media Services
Operating Lustria
Response time
We typically respond to support requests within 1–2 business days. Billing and security issues are prioritized. Messages received on weekends or holidays may take longer.
General inquiries
We can help with:
- Account access and profile questions
- Diamond purchases and wallet balances
- Creator onboarding and payouts
- Privacy and data requests
- Reporting prohibited content or abuse
For legal policies, see our Terms, Privacy Policy, Refunds, and How It Works pages.